Delivery information

Delivery

We ship worldwide! Your order will be shipped within 2 business days after your purchase. In normal conditions the package will arrive 3-5 days within Europe, longer to other parts of the world, but please allow up to 3 weeks as local customs and other circumstances can delay the delivery.

Returns

Please contact Pierr Automatik AB before returning any products. It is appropriate that the customer controls the delivery to verify that it is accurate and error free. In the case of a complaint, the customer contacts Pierr Automatik AB and gives relevant information and the reason for the complaint.

The customer have the right to return the product within 30 days after delivery. The customer also have the right to try out the product within this period of time. If the product is damaged or misused the product cannot be returned. Note that the return shipping is paid by the buyer and that shipping and handling costs is nonrefundable.

Returning a package

If a returned product is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Pierr Automatik AB is not responsible for any return customs charges. Any charges incurred are the responsibility of the customer.

Transport damage

If the product is lost or you, upon receiving it, notice that the product has been damaged during transport, you should immediately report this to us.